Returns & Exchanges

At Pulsar Gaming Gears, we stand by the quality of our high-performance peripherals and offer a 30-day return window for items in original condition. If you are not completely satisfied with your gear, our streamlined process ensures a quick resolution for refunds or replacements.

Return Process

• 1.
  Initiate Your Request

  Visit our online support portal and enter your order number and email address to start the return or exchange process.

• 2.
  Prepare the Package

  Securely pack the item in its original packaging, including all accessories, manuals, and protective films to ensure it arrives safely.

• 3.
  Ship to Pulsar

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technical team verifies the hardware's condition, your refund or exchange will be processed within 5-7 business days.